Extensive Online Documentation in Hosting
If you’ve ordered your very first hosting package from our company or have migrated your site over to us, you will grow accustomed to our platform and our created-developed Hepsia Control Panel in a jiffy due to the fact that we have prepared an in-depth knowledge base where you can find all the info that you’ll ever need – both general info in regards to the service as a whole and more concrete info about the separate functions that you can use and the predicaments that you might face. The articles are available in two locations. The full article archive is accessible through the Help section of the Control Panel. You can find relevant articles about the different features in each and every Control Panel section too. You can acquaint yourself with how to do basically everything, from creating an .htaccess configuration file to administering a mailing list, and all the articles feature detailed guides, so you’ll never become lost because of an ambiguous text. Surely, if you experience a more specific problem and you cannot find a solution in our knowledge base, you can contact our help desk support team 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
Our Linux semi-dedicated servers come with elaborate online technical documentation where you will find info on all the functions that our in-house created Hepsia hosting Control Panel offers, as well as solutions to different questions and difficulties that you might encounter. All setup manuals include exhaustive explanations, which means that you won’t need to worry about skipping something in case you’d like to export a database, for example. The troubleshooting articles cover a variety of possible reasons for specific issues and the solution for each of them, so in case you aren’t able to send email messages even though you have the right settings, for example, you can quickly see what the reason could be and recover the issue with several mouse clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find applicable articles in every single section. In case you would rather look through all help articles, click on the Help link, which is located in the top right-hand corner of the Control Panel.