Live Chat Support in Hosting
Together with the phone and ticket support, we offer live chat support as well. You can contact us every day, which includes weekends and holidays, and we can give you more details about the Linux hosting service that we provide in case you are not a customer yet, or about common and billing questions if you already have a user profile. Although for entirely tech matters you have to open a ticket to our tech assistance team, because such matters will require extra time to be resolved, you can still contact us on the live chat for some tech information. To give you an example, we will help you set up an email address in your e-mail client or troubleshoot various issues, saving you plenty of time. Even when our telephone lines are already off for the day, you can speak with a live person.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we provide with all our Linux semi-dedicated servers, you'll be able to find the replies for any questions you may have or get numerous problems resolved very quickly. The service is accessible every day, so that you're able to talk to a representative even on weekends and holidays. If you are unsure which package would be better for your websites or if our revolutionary cloud hosting platform covers some system requirements, you may join the live chat before buying anything. If you're a present customer, you can obtain more details about billing issues, account settings along with a number of common tech issues you may experience, let's say when you are unable to set up an email account in a client on your personal computer. The live chat will save you plenty of time regardless where you are or when you get in touch with us.