If you've ever had a hosting account before or you've dealt with any kind of online service, you are probably aware from your own experience that for some things it's better to talk to a live person on the telephone than to exchange support tickets or email messages. If you want to learn more about a particular service before you decide to order it or in case something small has to be done, for instance, it will be easier and a lot faster to do it real-time. When you can get in touch with representatives by phone, it's also very likely that you are dealing with a real web hosting provider, not just a reseller. The type of support that you'll get on the phone may differ between different suppliers - from common issues to experienced technical support. Usually most of the providers will offer you pre-sales assistance and first level phone support, while more complicated tech issues are managed through email and / or tickets.

Phone Support in Hosting

In case you choose to take advantage of one of our Linux hosting service, you can get in touch with our support team over the phone for 14 hrs a day. We can help you choose the most suitable plan for your sites since we are aware that it is better to discuss this kind of issues with a live person. If you already have an account, we're able to assist you with your sales/billing questions as well as general issues, even with some technical matters that do not require too much time or escalation to an administrator as it will be more convenient to open a ticket for time-consuming problems so as to have the entire communication in a single place. We now have telephone numbers in the United States, the United Kingdom and Australia, so you can call the one you prefer and talk with our agents.

Phone Support in Semi-dedicated Servers

If you want more details about the Linux semi-dedicated servers that we supply, you're able to call one of the three support phone lines that we have around the world - in the United States of America, Great Britain and Australia. By doing this, you can check in advance if our solutions are appropriate for your sites. In case you are already our customer and you have a semi-dedicated account, you're able to reach us over the phone for 14 hours daily about any type of billing or common matters. For strictly tech problems you can use our ticketing system and contact our technical support as someproblems just require longer time to be taken care of, but we will assist you on the phone with various minor tech issues as well, saving you efforts and time.