Phone Support in Hosting
In case you choose to take advantage of one of our Linux hosting service, you can get in touch with our support team over the phone for 14 hrs a day. We can help you choose the most suitable plan for your sites since we are aware that it is better to discuss this kind of issues with a live person. If you already have an account, we're able to assist you with your sales/billing questions as well as general issues, even with some technical matters that do not require too much time or escalation to an administrator as it will be more convenient to open a ticket for time-consuming problems so as to have the entire communication in a single place. We now have telephone numbers in the United States, the United Kingdom and Australia, so you can call the one you prefer and talk with our agents.
Phone Support in Semi-dedicated Servers
If you want more details about the Linux semi-dedicated servers that we supply, you're able to call one of the three support phone lines that we have around the world - in the United States of America, Great Britain and Australia. By doing this, you can check in advance if our solutions are appropriate for your sites. In case you are already our customer and you have a semi-dedicated account, you're able to reach us over the phone for 14 hours daily about any type of billing or common matters. For strictly tech problems you can use our ticketing system and contact our technical support as someproblems just require longer time to be taken care of, but we will assist you on the phone with various minor tech issues as well, saving you efforts and time.