Service Uptime Guarantee in Hosting
Our hosting packages come with a 99.9% service uptime guarantee. We're able to achieve that by using a cutting-edge cloud hosting platform in which every service (files, emails, databases, etc.) has its own group of web servers. We don't run everything on one web server as most companies do, so we have practically eradicated the downtime of any service and even in peak times we can balance the load between web servers for the best possible performance of your web sites. If one server fails, the other ones in the cluster will take over to provide continuous work of the websites. To avoid infrastructural difficulties, our server facilities use highly effective diesel backup generators as well as several independent Internet providers as to ensure that visitors will be able to reach your websites no matter what. We also have a group of expert admins keeping track of the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
When you acquire a semi-dedicated server solution through our company, you'll enjoy a guaranteed 99.9% uptime. Your account will be created on a hi-tech cloud website hosting platform with a load-balancing system that basically eradicates any kind of downtime. The files, email messages, stats and databases are all addressed by their own sets of web servers, so even if there's an issue one server, your sites will not be affected in the slightest. This enables us to provide a way more stable website hosting service as compared with companies which run everything on a single web server where a problem with a single service can take the entire server down. To prevent infrastructure issues, our data centers work with various Internet providers and powerful diesel generators, so whatever happens, the servers will keep running with no disturbances and your sites will remain functioning. Any software problems are going to be addressed at once by our expert group of professionals that check all web servers 24/7.
Service Uptime Guarantee in VPS Servers
If you acquire a Virtual Private Server from our company, we warrant that the physical server your account is set up on is going to be functional at least 99.9% of the time. While we cannot control what you do with the VPS and what you set up on it, we'll ensure that the main hosting server will work 24/7 without any disturbances. Our facilities have a number of Internet providers as well as backup generators to guarantee the constant work of all servers accommodated there. When there is a problem with any virtual server on the physical one, we have a crew of expert professionals to eliminate it in a very timely manner and to make sure that the other VPS server accounts in that web server aren't going to be affected. We use only new, meticulously tested hardware components for the web servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
Our dedicated packages include a 99.9% server and network uptime warranty and routine maintenance procedures are part of the other .01% of the time. We test out every server carefully before we hand it over to the customer and we use new hardware components to avoid any possibility of hardware problems. Any unexpected software issues are going to be resolved at once by our system administrators as they monitor all the web servers 24/7. To avoid infrastructural difficulties, our data center facility in downtown Chicago employs powerful diesel backup generators, while the connectivity to the machines is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your web sites are flooded, we can take action quickly and filter the undesired traffic before it reaches your dedicated server and interrupts the proper work of your websites.