Although the web hosting service provided by the different companies is relatively identical, every provider has their own platform with its own tweaks and ways to execute given procedures. That is the reason why, an info-loaded knowledge base will be amazingly helpful both for persons with no previous experience and for technically skilled users who will at some point find out how specific tasks are performed, but will lose valuable time in the meantime. The objective of such a knowledge base is to make the hosting service fast and easy to use, saving users plenty of time and energy. The result is happier customers, as they can swiftly find the information they require, and substantially less work for the support team, because typically the majority of the questions and issues that clients have got are already listed in the knowledge base. In case the articles are adequately written and encompass more things, you’ll be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Hosting

If you have purchased your first cloud hosting account from our company or have migrated your website over to us, you’ll grow familiar with our platform and our custom Hepsia hosting Control Panel in no time due to the fact that we have prepared an extensive web-based knowledge base where you can find all the info that you may ever need – both general info about the service as a whole and more specific info about the different functions that you can make use of and the difficulties that you can experience. The articles themselves are available in two places. The full article list can be accessed through the Help section of the Control Panel. You can read articles that are dedicated to the different functions in each and every section of the Control Panel too. You can find out how to do virtually everything, from enabling an .htaccess file to administering an electronic mailing list, and all the articles include elaborate guidelines, so you won’t ever get baffled due to an ambiguous text. Certainly, in case you bump into a more specific obstacle and you’re unable to find a solution in our knowledge base, you can contact our help desk support team representatives 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the comprehensive online help documentation that we’ve compiled for you. The articles themselves contain general info about our hosting services, instructional tutorials about the various features that you can access, together with troubleshooting instructions that can help you recover common problems that you may face. The topics that we’ve covered encompass de facto everything, from uncomplicated things such as how to host a brand new domain in your account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available on the right side of the page that you’re on, whereas the whole article archive is accessible through the all-inclusive Help section.