Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Website Control Panel you’ll find an exhaustive Help section featuring tons of educational articles and commonly asked questions. They are contributed by our support team of qualified techs. Simply fill in your question and our clever system will give you the best possible answer.

  • Top quality support service

  • Instructional Videos

  • For people who wish to find out how to address a frequently encountered issue by watching an educational video, we’ve added a compilation of video tutorials to our Website Control Panel. All the tutorials are brief and simple to follow. They offer you visual presentations of different site administration actions.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 customer support service and include a 60–minute support ticket response time guarantee. Our expert technical support engineers will be online night and day and will fix any problem that you might run into within maximum one hour after the helpdesk ticket submission. In the majority of instances, an answer will be provided to you within twenty minutes.