1 hour ticket response
EagleProHost.Com’s team of technical support engineers is focused on delivering fast answers to each of your queries. We will review your client support ticket the minute it is received and will respond with a solution to the problem within less than 1 hour after the helpdesk ticket submission. As a matter of fact, our average support ticket response time is twenty minutes.
A First–Rate Help Desk Support Service
Our technical support staff members have substantial experience in the Linux hosting service field and are knowledgeable enough to provide a prompt answer to your problem. If, however, the matter at hand is not within the competency of a customer support engineer, the tech support ticket will be forwarded to a developer or sysadmin for further assistance.
An Easy–to–Browse Help Center
Incorporated into the Online Control Panel is an easy–to–navigate Help section, which includes different sources of information. You can browse through a routinely updated knowledge base offering web hosting account management articles and site administration articles, check the educational video tutorials or take a gaze at our F.A.Q. repository.
