Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Guarantee

  • Our technical support Dept is present 24/7 to attend to all of your current service needs. Each ticket you post to us is going to be answered within less than one hour. If your case demands some help from one of our administrators, we’ll forward the ticket to the technician on duty and will inform you that the case is under control.

  • Top quality support service

  • Qualified Customer Support Service

  • We offer you 24/7/365 tech help via a turbo–fast ticketing program incorporated into your Control Panel. You’ll be able to e–mail us all the time about any of the software packages that come pre–installed on your virtual server, including the chosen Operating System, the server management panel and our custom created Website Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • In the Website Control Panel that will come without charge with your virtual server, you can find a useful Help zone, containing everything you should learn about taking care of your internet sites and software. We have incorporated a wide array of how to articles and reviews and video courses that present the common web site supervision duties in an easy to comprehend manner.