Q: Why do I need to move my website? What does web site migration include?
A: The web site migration service offered by EagleProHost.Com is entirely free and involves transferring all your files, databases and e–mails from your present provider to your brand new web hosting account with us. We will also modify all the configuration settings needed for your websites to be completely operational on our innovative cloud hosting platform.Our techs are completely capable of transferring any sort of web site. With years of experience behind their backs, they’re well–versed in the inner workings of our web hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom–built web app with multiple custom libraries is as elementary as transferring a plain WordPress blog.
Q: How much time will it take for my web site to be migrated to your platform?
A: While we can’t give you a precise ETA, since there are lots of factors, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will do our best to move your web site within 48 hours, and in certain cases – within 24 hours (if the content is not large).
Q: Do you require something from me before you start transferring my site?
A: We don’t require any sensitive details. We will need, though, the login information for your old hosting account along with the name of the website that you’d like to transfer.
Q: My old web hosting account has delicate data inside. How can I rely on you?
Q: Will my website be unavailable during the transfer?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. When the migration is done, we’ll make sure that everything is functioning properly and that the integrity of your data is not compromised prior to notifying you that the transfer is complete. After that, we will instruct you how to transfer the domain name to your hosting account with us and how to edit the DNS settings.
Q: Will my current hosting provider discover that I’m leaving them?
A: Nope. We’ll never contact your web hosting provider about anything at all. They will not be aware of the website transfer either.
Q: Does it matter what platform my present provider is using?
A: We can migrate your site from any hosting provider or any Linux–powered web hosting platform so long as we can access the Control Panel and there’s FTP access available.The only web sites that we cannot transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.